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Our Managed WiFi Support Service
Get proactive, expert network support that keeps you in control of your critical systems with consistent performance across your network. By ensuring all devices connect seamlessly.
It is crucial that devices remain connected to the network for consistent performance.
Our enterprise managed network support services allow your inhouse IT teams to focus on strategic decisions without the interruptions caused by day-to-day troubleshooting, helping to keep your network performing at its best.
Overcoming Connectivity Challenges with Managed WiFi
Staying compliant
Maintaining network compliance can be a challenge with limited time and resources stretched between daily troubleshooting and strategic planning.
Reactive responses
It can be difficult for inhouse IT teams to proactively monitor network performance or risks, increasing the chances of performance issues and downtime for repairs or maintenance.
Security risks
Cyber threats move quickly. Without proactive monitoring your Wi-fi network could be at increased risk from new or unknown threats. With regular monitoring and updates to security protocols, potential cyber threats are identified.
Lack of resource
Inhouse teams can only do so much. It can be tough to balance the need for strategic network planning when you’re spending the day troubleshooting and daily IT issues.
Lack of time
Monitoring or upgraded hardware, software, or firmware, along with managing Wi-Fi settings efficiently, can be challenging for small IT teams.
Why Choose Redway Networks for Your Managed WiFi Service?
With technology constantly moving on and networks expanding to keep up with demand it can be a challenge for inhouse IT teams to keep on top of performance issues while also trying to move the business forward. With our proactive managed network support your wireless infrastructure will always be compliant, secure and running at peak performance.
Our WiFi Support Packages provide an “always on” service that proactively monitors and manages your network performance and can help you deal with IT issues to resolve them quickly and minimise disruption.
With our WiFi support in the background you’ll be confident of having a network that’s as efficient and secure as possible with the capacity to handle even the most complex or challenging operations.
6 Benefits of Redway Network’s Managed WiFi Services
1
Optimised Performance
By proactively monitoring your WiFi performance as a dedicated support provider, we can quickly resolve performance issues like slow speeds, interference and outages to minimise downtime and disruption.
2
Scalable Services
Our team can help you plan and install additional WiFi infrastructure as your organisation grows. By taking a complete view of your network we can ensure your WiFi continues to perform even as your environment becomes more complex.
3
Enhanced Security
Get access to the latest WiFi security protocols such as WPA3, the most advanced encryption standard available today.
4
WiFi that Works
With us behind the scenes proactively dealing with day-to-day issues your IT team can enjoy the quiet of WiFi that just works and spend more time on strategic decisions.
5
Cost Effective
We offer three types of support packages, as well as tailored WiFi support that fits your exact needs and budget, whether you are a small primary school, large enterprise or complex warehouse.
6
Qualified Engineers
All our engineers are highly qualified, accredited, and experienced in managing wireless networks. In addition to Certified Wireless Network Professionals they all have vendor expertise and qualifications from Cisco, Cambium, HPE Aruba, Extreme and Ekahau.
Managed WiFi Support from Our Expert Team
Redway Networks’ managed WiFi support services enhance the reliability of your critical connectivity.
We’ll professionally monitor and maintain your WiFi network and quickly address issues with dedicated support from a qualified engineer.
By taking a proactive approach to WiFi management we can take the pressure off your internal teams to resolve issues faster and reduce disruption or downtime.
We can also help you with future planning with reviews of your WiFi network or infrastructure to inform decisions on capacity planning and scaling your connectivity as you grow.
Our Network Support Packages
Bronze - Practical Support Package
Unlimited help desk support
Annual service review
Vendor management for hardware
Silver - Enhanced Support Package
Bi-annual service review
Discounted professional services
Firmware updates
6 month health check report
Gold - Superior Support Package
Quarterly service review
8 engineer hours
Asset management
Annual onsite survey & report
Incident/problem management
What our customers say about working with Redway Networks
1
Anthem Schools Trust
“A trust the size of ours needs standardisation with not pockets of success, but a blanket of success. Our focus is to provide the best technology for delivering exceptional learning experiences to our students..."
Ross Weeks, Head of IT & Digital Strategy for Anthem Schools
Trust
2
Horsham District Council
“With digital transformation being an important part of our strategy, we wanted
a future proofed network solution.
Faz Sadough, Senior IT Engineer, Horsham District Council
3
Blackburn College
“I was recommended to Redway Networks and they gave me a very competitive rate for a full on-site professional wireless survey using Ekahau. I was impressed with Redway’s wireless expertise and the service we received was excellent.”
Imtiyaz Patel, IT Services Manager, Blackburn College
4
Jarrow School
“Redway Networks gave us an outstanding experience. From our initial contact through to the network implementation, handover, and value for money everything was second to none. Our infrastructure is the backbone of our school so getting the project right first time was crucial, which is why we turned to Redway
Networks.”
Ian Brown, Leader of ICT Development, Jarrow School
5
Anord Mardix
“We needed bullet proof WiFi and I knew Redway Networks had the wireless expertise to recommend and design the best-fit solution.”
Toby Turner, Group IT Director, Anord Mardix
Frequently Asked Questions
What problems can your WiFi support services solve?
We’ll help you manage and resolve WiFi issues like connectivity problems, hardware failures and performance or capacity issues.
How much does managed WiFi support cost?
We offer three levels of WiFi support packages based on your required level of support. We can also provide bespoke support on request. Detailed prices are available by contacting us once we have a better understanding of your support requirements.
Do you offer fully managed WiFi services?
Yes. Our technical team can take full responsibility for managing and maintaining your WiFi infrastructure, including proactive monitoring and troubleshooting as well as carrying out reviews and preventative maintenance.
Do you have accreditations?
Yes. All our network engineers are Certified Wireless Network Professionals and experienced in managing wired and wireless networks with vendor qualifications from Cisco, Cambium, HPE Aruba, Extreme and Ekahau. Our engineers hold certifications like Ekahau Certified Survey Engineer - Design, Cisco Certified Network Professionals (CCNP).
Ask Us About Our Managed WiFi Services
Take the hassle out of managing your organisation’s essential connectivity with the help of our managed WiFi services from Redway Networks.
Let us take the hassle of day-to-day management away from your IT team with a proactive managed WiFi service that can troubleshoot performance issues quickly to keep your connectivity performing at its best even in the most dense areas.
We can boost performance and help with any issues remotely to get you up and running quickly with security recommendations to plug any gaps in your WiFi security before they become an issue.
Complete this form and our team will be in touch to get more information about your needs and to provide a detailed quote.
Prefer to speak with someone directly?
Give us a call on 01908 046400 — we’re happy to help!