Overcoming Common Network & WiFi Challenges

Managing modern networks can be complex. Our wireless network monitoring and WiFi network support services address key issues such as reactive responses, lack of resources, security risks, time constraints, and compliance challenges.

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Reactive Responses:

Proactive monitoring helps identify issues before they cause downtime.

Lack of Resources:

Our WiFi support allows your in-house team to focus on strategic tasks. 

 

Security Risks

Continuous WiFi network support includes monitoring for cyber threats. 

 

Lack of Time

We handle hardware, software, and firmware updates efficiently

Staying Compliant

Ensure compliance with our managed WiFi support services

Talk to a WiFi Specialist

Our Comprehensive Support Services

Explore our range of support options, including advanced wireless network monitoring, dedicated WiFi network support, and reliable WiFi support tailored to your needs. 

Network Support

Our network support service provides proactive monitoring to maintain optimal performance and security. We help mitigate risks and ensure your network is always ready for business demands.

WiFi Support

We optimise your wireless infrastructure for seamless connectivity, enhanced security, and scalability as your organisation grows.

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Benefits of Our Managed Support Services

Redway Networks provides industry-leading wireless monitoring and WiFi support, delivering expert solutions that keep your network performing at its best

1

Reduced Downtime

Proactive monitoring identifies and resolves issues promptly. Quickly resolve performance issues and outages to minimise downtime

 

2

Flexible and Scalable

Redway Networks ensures your WiFi grows with you, delivering reliable performance no matter how complex your environment becomes.

3

Enhanced Security

We ensure robust protection with the latest WiFi security protocols, including WPA3, delivering advanced encryption and enhanced safeguarding against modern threats.

4

Regular Reviews

Thorough, systematic evaluations of your WiFi network to identify performance bottlenecks, optimise throughput, ensure coverage consistency, and maintain overall network efficiency as your environment evolves.

5

Cost Effective

We provide three flexible support packages, along with bespoke WiFi support tailored to your exact needs and budget — whether you’re a small primary school, a large enterprise, or a complex warehouse.

6

Qualified Engineers

All our engineers are highly qualified, accredited, and experienced in managing wireless networks. In addition to Certified Wireless Network Professionals they all have vendor expertise and qualifications from Cisco, Cambium, HPE Aruba, Extreme and Ekahau.

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Why Choose Redway Networks?

With our always-on WiFi network support, you can trust that your infrastructure is efficient, secure, and capable of handling complex operations. Our expert team provides proactive management, freeing your IT staff for strategic initiatives.

 

  • Specialists in network and WiFi connectivity with industry-leading accreditations.
  • Customised solutions based on your sector’s unique needs.
  • Minimal disruption during implementation and support.
  • Proactive services that align with your growth plans.
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Our Network Support Packages

Select from our tiered packages for network support and WiFi support, or customise one to fit your requirements.

Bronze - Practical Support Package

  • Unlimited help desk support

  • Annual service review

  • Vendor management for hardware

Silver - Enhanced Support Package

  • Bi-annual service review

  • Discounted professional services

  • Firmware updates

  • 6 month health check report

Gold - Superior Support Package

  • Quarterly service review

  • 8 engineer hours

  • Asset management

  • Annual onsite survey & report

  • Incident/problem management

Frequently Asked Questions

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What problems can your WiFi support services solve?

We address connectivity issues, performance slowdowns, hardware failures, and more through our network support. Our team uses advanced tools to diagnose and resolve issues quickly, ensuring minimal disruption.

Whether it’s optimising signal strength or managing capacity, we keep your WiFi performing at its best.

Do you offer fully managed WiFi services?

Yes, our services include full management with proactive wireless network monitoring. We handle everything from performance optimisation to security updates, allowing your team to focus on strategic goals.

Our monitoring ensures issues are caught and resolved promptly, before they can impact your operations.

How quickly can you respond to issues?

Our proactive monitoring means that most issues are resolved before you even notice them. If a critical issue arises, our support team offers rapid response times to minimise downtime and disruption.

Do you have accreditations?

Our engineers hold qualifications from Cisco, Cambium, HPE Aruba, Extreme, and Ekahau. These certifications mean that our team is equipped with the latest industry knowledge.

We stay updated with cutting-edge technologies to deliver top-tier WiFi support and network solutions.

Optimise Your Network with Expert WiFi & Network Support

 

Contact Redway Networks today for wireless network monitoring and support that will drive your success.

Our expert team can oversee every aspect of your network infrastructure from performance to security and compliance, taking on the day-to-day management load and freeing your internal team up for more strategic work.

Complete the form below and our team will be in touch to discuss your network management requirements and provide a detailed quote. 

Prefer to speak with someone directly?
Give us a call on 01908 046 400 — we’re happy to help!

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