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Improve guest satisfaction with high performing hotel WiFi networks

Hotel WiFi is now an expectation and a valued feature for hotel guests when choosing venues. Guests are no longer satisfied with WiFi hotspots in communal areas, they are now expecting to receive high performance and fast speeds within all rooms, and it is increasingly expected that this will now be provided for free. This is making the hospitality sector more competitive in terms of WiFi provision and poor performing or non-existent hotel WiFi can have a real negative impact on business.WiFi is used by guests for a whole range of reasons including connecting with friends, streaming latest TV & films, and particularly for those on business trips, being able to send important work or information is critical. And guests want to be able to stay connected wherever they are in the hotel, meaning that a robust and secure network is vital across your entire site.

Redway Networks are hotel WiFi specialists and whether you are a large chain of hotels or an independent boutique hotel, we can help with a hotel WiFi solution designed specifically to suit your organisation’s needs. We can provide a range of hotel WiFi solutions including customised log in pages for customers, allowing you to maximise branding and marketing opportunities. You can also set up different tiers for paid and free access, giving you venue the opportunity to create additional revenue. Our engineers have vast experience dealing with the challenging environments of a hotel. Many are in rural locations and cover a large expanse with possible interference from surroundings. Therefore, choosing a wireless specialist is essential when there are so many variables to consider.

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WiFi in Hospitality

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Benefits of Hotel WiFi

Benefits of Hotel WiFi

Hotels are frequented by both leisure and business customers. Not only will a strong hotel wireless network increase guest satisfaction, it is also essential for the day to operations of the hotel, giving an increase in productivity across all departments utilising the latest technology. There are many benefits to providing high performing WiFi within hotel and hospitality environments:

  • Increased customer satisfaction leading to improved customer reviews on sites such as TripAdvisor
  • Increased customer loyalty and repeat business
  • Opportunity to capture customer data through branded sign up pages
  • Increase in revenue from business and events
  • Improved day to day efficiency of staff and hotel operation
  • Possibility to increase sales with the option to push targeted offers and promotions to guests
Hotel WiFi Site Survey

Hotel WiFi Site Survey

WiFi site surveys are highly important when designing a new hotel WiFi network as hotels can be complex environments. Numerous factors have to be considered when designing a new hotel WiFi network, including size and condition of building, location, number of devices, as well as any possible interference.

As well as surveying for new or upgrading hotel wireless networks, we are highly skilled in troubleshooting areas of WiFi loss within these environments. Hotels and hospitality venues can be complex environments and our team have a wealth of experience in diagnosing and solving issues within these sites.

Our hotel WiFi solutions take into account everything from the size of your premises to your average footfall. We understand there are many different factors to consider from guest numbers to building construction, all of which can affect signal levels and performance, which can in turn affect guest reviews, if not considered when deploying a WiFi solution.


Hotel WiFi Design & Planning

Hotel WiFi Design & Planning

Redway Networks specialise in WiFi network design and have implemented fast and secure wireless networks throughout many hotels and hospitality facilities across the UK. Whatever the size of your site, we can ensure that your hotel offers a fast and reliable WiFi network for your guests to use. Once our specialist engineers have carried out a site survey across your operation, they will then determine the optimal placement of access points to provide maximum coverage and minimal overlap, taking the structure into careful consideration. Our WLAN engineers will then produce a detailed design with recommendations of hardware requirements for maximum performance. We will then arrange for our team to attend your site to carry out the installation, working around your operation to minimise any disruption. If required, we offer post-installation surveys of the hotel WiFi solutions to ensure it’s working at optimal efficiency.


Redway networks are hotel WiFi specialists, having worked across a range of projects, varying in both complexity and size. We pride ourselves on offering a full end-to-end approach, delivering a complete turnkey WiFi solution to your site. From the initial planning phase to the site survey and finally the installation, we’ll work together with your organisation every step of the way. Our goal is to take the headache out of managing a major infrastructure project such as installing a new hotel WiFi solution.

Our enterprise solutions are built using the newest technology from brands such as Aerohive and Aruba/HPE. This allows us to deploy reliable, flexible and scalable network solutions across any hotel. We use the latest products and technology to provide a high level of security and performance for your WiFi.

Redway Networks have implemented WiFi networks across a wide range of hotels, whether you are small boutique hotel or a large estate we can help find the right WiFi solution for your business.

Call us today on 01908 046400 to discuss how we can assist with your requirements.

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